{"id":1527,"date":"2016-04-07T15:55:15","date_gmt":"2016-04-07T13:55:15","guid":{"rendered":"http:\/\/www.klausbauer.at\/en\/buchungsinformationen-klausbauer\/"},"modified":"2026-02-02T16:25:16","modified_gmt":"2026-02-02T15:25:16","slug":"booking-information-klausbauer","status":"publish","type":"page","link":"https:\/\/www.klausbauer.at\/en\/booking-information-klausbauer\/","title":{"rendered":"Booking Information \u00b7 FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Booking information \u00b7 FAQ<\/h1>\n<h2>Useful information for your holiday on the Klausbauer Farm, Grossarl<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;false&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;When can I arrive?&#8221; tab_id=&#8221;1460454076680-20bcf98b-6b72&#8243;][vc_column_text css=&#8221;&#8221;]On arrival day the apartments are ready <strong>from 1.00 pm.<\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;When do I have to leave?&#8221; tab_id=&#8221;1768810261642-4439d0b6-f8b6&#8243;][vc_column_text css=&#8221;&#8221;]Please vacate your apartment <strong>by 9.30 am<\/strong> for cleaning on day of departure.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is included in the stay?&#8221; tab_id=&#8221;1460454076753-651db9fa-047e&#8221;][vc_column_text css=&#8221;&#8221;]The following services and amenities are included:[\/vc_column_text][vc_column_text]<\/p>\n<ul>\n<li>Dish cloths, hand &amp; bath towels<\/li>\n<li>Bed linen<\/li>\n<li>Internet access via wi-fi<\/li>\n<li>Use of water, electricity, heating<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there wi-fi?&#8221; tab_id=&#8221;1460454404973-aeb365c2-45d9&#8243;][vc_column_text css=&#8221;&#8221;]Yes, <strong>free wi-fi<\/strong> is available throughout the apartments.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What other additional facilities are available?&#8221; tab_id=&#8221;1460454459333-c59130d8-108e&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li><strong>Spa area<\/strong> with hot tub, infra-red sauna, steam shower with massage jets, ergometer<\/li>\n<li><strong>Garden<\/strong> with furniture, loungers, barbecue, sunbathing area<\/li>\n<li><strong>Children&#8217;s playground <\/strong>with swing, slide, rocking horse, sandpit, table tennis<\/li>\n<li><strong>Petting zoo<\/strong> on the farm<\/li>\n<li><strong>Table football<\/strong> indoors, small selection of books &amp; games<\/li>\n<li><strong>Ski cellar<\/strong> with ski boot dryer<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is rental equipment available?&#8221; tab_id=&#8221;1460454799611-b3ddd90e-4705&#8243;][vc_column_text css=&#8221;&#8221;]Yes, you can rent <strong>toboggans <\/strong>from us (according to availability).<\/p>\n<p>&nbsp;<\/p>\n<p><em>To ensure that you receive the best possible service, we have partnered with Intersport Lackner in Gro\u00dfarl.<\/em><\/p>\n<p>In winter, you receive <strong>a 10% discount on all ski hire<\/strong>, a <strong>5% discount on guided ski tours and ski lessons<\/strong> (excluding lunch supervision) and in summer a <strong>10% discount on all hire items such as bicycles, e-bikes, climbing equipment etc.<\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are baby and toddler facilities available?&#8221; tab_id=&#8221;1460454927308-7ba2522b-41ce&#8221;][vc_column_text css=&#8221;&#8221;]So even our youngest guests feel right at home, we provide <strong>cots<\/strong> and <strong>highchairs<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I stay overnight at the Loosb\u00fchelalm?&#8221; tab_id=&#8221;1460455023790-e33cbd38-7d76&#8243;][vc_column_text]A special treat for our guests in summer &#8211;\u00a0 when you stay for a <strong>minimum of 7 nights<\/strong> on the <a href=\"https:\/\/www.klausbauer.at\/en\/\">Klausbauer Farm<\/a> you can stay one nights at our own <a href=\"https:\/\/www.klausbauer.at\/en\/own-alpine-hut-grossarl\/\">Loosb\u00fchelalm alpine hut<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;May I help out in the stables?&#8221; tab_id=&#8221;1461229294979-d8f71873-ca08&#8243;][vc_column_text css=&#8221;&#8221;]Yes, guests of all ages are welcome to help us with the daily work in the stables and get to know the animals.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is a bread roll delivery service offered?&#8221; tab_id=&#8221;1461228360211-b1c8c95f-f082&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Yes, on request<\/strong> we can bring you fresh bread and rolls for breakfast.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there a washing machine &amp; tumble dryer?&#8221; tab_id=&#8221;1461228411202-d6e0984b-6816&#8243;][vc_column_text]Guests may use our washing machine with dryer at an extra charge.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is the guest card included?&#8221; tab_id=&#8221;1460458243899-3083d444-6ced&#8221;][vc_column_text css=&#8221;&#8221;]Yes, on arrival you receive the <strong>Grossarl guest card<\/strong>, which entitles you to a number of discounts.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I buy ski passes in advance?&#8221; tab_id=&#8221;1769442987904-ecb841a6-7406&#8243;][vc_column_text css=&#8221;&#8221;]We strongly recommend that you buy your ski pass online now. It will save you money!<\/p>\n<p><a href=\"https:\/\/grossarltal.skiamade.com\/en\" target=\"_blank\" rel=\"noopener\">Onlineshop for your skitickets<\/a>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;false&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Are there any farm-grown products?&#8221; tab_id=&#8221;1768812241280-bdeaf732-cb9c&#8221;][vc_column_text css=&#8221;&#8221;]Yes, we create our <a href=\"https:\/\/www.klausbauer.at\/en\/farm-produce\/\">farm produce<\/a> such as cheese, butter, sausages, bread, juices etc. with lots of passion. We are particularly proud of the awards which we have received. Guests can purchase our <strong>home-made delicacies<\/strong> directly from us.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is the farm certified?&#8221; tab_id=&#8221;1460458327906-70ee191f-716a&#8221;][vc_column_text]Quality is our main concern. Therefore, we are more than happy to produce a variety of cheese and goats&#8217; cheese specialities for the <strong>Pleasure Region &#8220;Grossarl Valley Mountain Farm Cheeses&#8221;<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there allergy-friendly equipment available?&#8221; tab_id=&#8221;1460455379453-8bd4f0f2-78c6&#8243;][vc_column_text css=&#8221;&#8221;]Yes, all holiday apartments are equipped with <strong>allergy-friendly bed<\/strong> <strong>linen<\/strong>. The entire house has <strong>larch wood and linoleum flooring<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Where can I park?&#8221; tab_id=&#8221;1460454079082-8b0e9858-3c50&#8243;][vc_column_text]You&#8217;ll find plenty of <strong>parking spaces <\/strong>in front of<strong> our farm.\u00a0<\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are there any electric charging stations?&#8221; tab_id=&#8221;1768811530873-8a39229d-e690&#8243;][vc_column_text css=&#8221;&#8221;]There are <strong>two electric charging stations<\/strong> in the car park.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are pets allowed?&#8221; tab_id=&#8221;1460454079160-ca00df79-2177&#8243;][vc_column_text css=&#8221;&#8221;]Yes, pets are welcome (\u20ac 10,00 per per pet per night).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are the taxes included?&#8221; tab_id=&#8221;1460455411478-229cc64c-ff43&#8243;][vc_column_text css=&#8221;&#8221;]Taxes (\u20ac 3,15 per person over 15 years per night) are <strong>not included<\/strong> in the apartment price.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How much is the final cleaning fee?&#8221; tab_id=&#8221;1460455507396-9dedc66a-48de&#8221;][vc_column_text css=&#8221;&#8221;]The final cleaning fee is \u20ac 50.00 per stay and apartment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the payment conditions?&#8221; tab_id=&#8221;1460455509093-dac2d4f5-079a&#8221;][vc_column_text css=&#8221;&#8221;]To confirm your reservation we require a deposit to be paid into our bank account (we will notify you of the sum). The remainder should be paid by advance bank transfer or in cash during your stay.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>IBAN: AT09 3501 9000 0022 6647<\/li>\n<li>BIC: RVSAAT2S019<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the cancellation terms?&#8221; tab_id=&#8221;1460455602966-9055e6e2-e13f&#8221;][vc_column_text]<a href=\"https:\/\/www.klausbauer.at\/wp-content\/uploads\/AGBH_english.pdf\" target=\"_blank\" rel=\"noopener\">Austrian Hotel Regulations<\/a> apply.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is travel insurance necessary?&#8221; tab_id=&#8221;1460455674730-2a100fb8-a986&#8243;][vc_column_text]We recommend you take out <a href=\"https:\/\/www.europaeische.at\/\" target=\"_blank\" rel=\"noopener\">travel insurance<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What else do I need to know?&#8221; tab_id=&#8221;1460455739178-1e39dcea-ed45&#8243;][vc_column_text]All prices are in EURO. Errors and omissions excepted.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span class=\"button-block\"><a href=\"https:\/\/www.klausbauer.at\/en\/holiday-enquiry\/\">Make an enquiry<\/a><\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span class=\"button-block\"><a href=\"https:\/\/www.klausbauer.at\/en\/apartments-grossarl\/\">Apartments &amp; Prices<\/a><\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span class=\"button-block\"><a href=\"https:\/\/www.klausbauer.at\/en\/farm-holiday-salzburger-land\/\">Farm holiday<\/a><\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Booking information \u00b7 FAQ Useful information for your holiday on the Klausbauer Farm, Grossarl [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;false&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;When can I arrive?&#8221; tab_id=&#8221;1460454076680-20bcf98b-6b72&#8243;][vc_column_text css=&#8221;&#8221;]On arrival day the apartments are ready from 1.00 pm.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;When do I have to leave?&#8221; tab_id=&#8221;1768810261642-4439d0b6-f8b6&#8243;][vc_column_text css=&#8221;&#8221;]Please vacate your apartment by 9.30 am for cleaning on day of departure.[\/vc_column_text][\/vc_tta_section][vc_tta_section &hellip;<\/p>\n\n<p><a class=\"readmore btn btn-default btn-default btn-block\" href=\"https:\/\/www.klausbauer.at\/en\/booking-information-klausbauer\/\">weiterleisen<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1527","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.klausbauer.at\/en\/wp-json\/wp\/v2\/pages\/1527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.klausbauer.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.klausbauer.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.klausbauer.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.klausbauer.at\/en\/wp-json\/wp\/v2\/comments?post=1527"}],"version-history":[{"count":0,"href":"https:\/\/www.klausbauer.at\/en\/wp-json\/wp\/v2\/pages\/1527\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.klausbauer.at\/en\/wp-json\/wp\/v2\/media?parent=1527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}